Privacy policy

Privacy Policy

Last Updated: July 6, 2026

At NoblePaws, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, create an account, make a purchase, or otherwise use our services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

Depending on how you interact with NoblePaws, we may collect the following information:

Contact Information
Full name
Billing address
Shipping address
Email address
Phone number
Payment Information

To process your orders securely, payment information may be collected by our payment processing providers, including:

Credit or debit card details
Payment confirmation
Transaction details

NoblePaws does not store your complete payment card information on our servers.

Account Information

If you create an account, we may collect:

Username
Password
Account preferences
Saved addresses
Order Information

We may collect information relating to:

Products viewed
Shopping cart activity
Wishlist items
Purchases
Returns
Exchanges
Order history
Device & Technical Information

When you browse our website, we may automatically collect:

IP address
Browser type
Device type
Operating system
Cookies and similar technologies
Website usage information
Communications

If you contact NoblePaws, we may collect the information you choose to provide during those communications.

How We Collect Information

We collect personal information:

Directly from you when you place an order, create an account, subscribe, or contact us.
Automatically through cookies and similar technologies while you browse our website.
From trusted service providers that help us operate our business.
From marketing and business partners where permitted by law.
How We Use Your Information

We use your information to:

Process and fulfill orders
Arrange shipping and delivery
Process returns and refunds
Provide customer support
Improve our products and website
Personalize your shopping experience
Prevent fraud and unauthorized activity
Maintain account security
Send order confirmations and service updates
Send promotional communications where permitted
Comply with legal obligations
Sharing Your Information

We only share personal information when necessary to operate our business.

This may include sharing information with:

Shopify
Payment processors
Shipping carriers
Order fulfillment partners
Customer service providers
Analytics providers
Marketing partners
Government authorities when legally required

These third parties are permitted to use your information only for the services they provide.

Shopify

NoblePaws is powered by Shopify.

Shopify provides the ecommerce platform that allows us to sell products and process transactions securely. Information you submit while using our store may be processed by Shopify to operate, maintain, and improve its services in accordance with Shopify's own Privacy Policy.

Cookies

We use cookies and similar technologies to:

Remember your preferences
Keep your shopping cart active
Improve website performance
Analyze website traffic
Personalize your shopping experience
Display relevant advertising

Most browsers allow you to manage or disable cookies. Disabling cookies may affect certain website features.

Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of external websites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

NoblePaws does not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child in violation of applicable law, we will take appropriate steps to remove that information.

Data Security

We use commercially reasonable security measures to protect your personal information against unauthorized access, misuse, or disclosure.

While we strive to protect your information, no method of online transmission or electronic storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to:

Provide our services
Complete transactions
Comply with legal obligations
Resolve disputes
Enforce our policies

When information is no longer required, it is securely deleted or anonymized.

Your Privacy Rights

Depending on your country or region, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Request a copy of your information
Object to certain processing activities
Restrict processing in certain circumstances
Withdraw consent where applicable
Opt out of marketing communications

We may verify your identity before processing certain requests.

Marketing Communications

If you subscribe to receive promotional emails, you may unsubscribe at any time using the unsubscribe link included in our communications.

Even if you opt out of marketing messages, we may still send important transactional emails relating to your orders or account.

International Data Transfers

Your information may be processed and stored in countries outside your country of residence.

Where required by law, we implement appropriate safeguards to protect your personal information during international transfers.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, legal requirements, or operational needs.

Any updates will be published on this page with a revised "Last Updated" date.

Continued use of our website after changes become effective constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, your personal information, or your privacy rights, please contact our customer support team through the contact methods provided on the NoblePaws website.